Does Airbnb offer free returns? What's their exchange policy?

What's Airbnb's returns and exchanges policy? Can you return in-store? How many days do you have to return items to Airbnb for a full refund? Do I need a receipt to return my item to Airbnb? Do items need to be in new condition?
Free return policies rating: 5.0 - 1 ratings
Yes, Airbnb does offer free returns & exchanges.
View details
Shopping tip: Airbnb also offers coupons and promo codes.
You can use Airbnb coupons to unlock discounts at their website. View 2 active coupons.
What other shipping & returns policies does Airbnb offer? Here's their scorecard:
Free Shipping: No 20.2k stores offer this Free Returns & Exchanges: Yes More details
International Shipping: No 7.8k stores offer this Curbside Pickup: No 484 stores offer this
Ship to Store: No 30 stores offer this
Do you have experience with this?Actually, I work for Airbnb
Get verified for Airbnb and control your brand's voice and content on Knoji. It's 100% free. Get verified now
How would you rate Airbnb's free return policies?
Share your opinion
Rate Airbnb's free return policies:
(Optional) Include a photo to illustrate your review of Airbnb's free returns & exchanges
Share a detailed story to provide more help to more shoppers (add 100 more characters to post).
Knoji Staff
Apr 23, 2018

Airbnb FAQ

Does Airbnb offer free shipping?

Does Airbnb offer free returns & exchanges?

Does Airbnb offer international shipping?

Does Airbnb offer curbside pickup?

Does Airbnb offer ship to store?

View full FAQ
Rated 4.9 - 60 reviews
More brands like this
Work for Airbnb?
Get Verified for Airbnb
Become a verified brand rep for Airbnb and amplify your brand's voice on Knoji. Moderate content, respond to reviews, and promote offers. Knoji is a social discussion platform that's 100% free to use.
Company email address required