Does Airbnb have a free change or cancellation policy?

Does Airbnb have a cancellation fee? What is Airbnb's cancellation policy? How can I cancel my Airbnb reservation? Will I be charged a fee if I cancel my Airbnb reservation? Can I cancel my Airbnb reservation 90 days before? Can I cancel my Airbnb reservation 24 hours before? Are there refunds if I cancel my Airbnb reservation?
Airbnb's free cancellation policies are rated: 4.5 - 2 ratings

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Taylor Gut
15
Posted Sep 12, 2018

Each Airbnb host will have a different policy for cancellations.  This policy is clearly stated in the listing information before you place your reservation.  These policies vary from 48 hour cancellations to cancellations the week prior.  There may also be terms such as "cancellations 48 hours prior to reservation will result in 50% refund".  I recommend reading the hosts' policies in great detail. 

I have used Airbnb on several occasions and the hosts are typically very understanding and accommodating.  One circumstance I needed to cancel half way through my reservation due to extreme unforeseen events and I was offered a refund for my unused days.  More frequently, I need to extend my reservation for more days than originally agreed upon.  I've never had a problem in this regard.  While renting in Tampa, FL the host offered me a free cleaning when I extended my reservation.

Overall the cancellation policies are clearly stated but some are more strict than others.

This user rated Airbnb's free cancellation policies: 4.0
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Knoji Staff
136
Posted Aug 30, 2018

Yes, you can cancel your Airbnb reservation at any time, with no fees attached. Please check their FAQ page for more specifics regarding when you can cancel and refund policies.

There may also be information on Airbnb's homepage.

Shopping tip: (November 18, 2018): Use promo code CLICKLINK to save $40 off at airbnb.com — redeem it here. You can also view more Airbnb promo codes.

Amazon.com is also offering discounts on select Airbnb items on their website.

Update: we've found 40 more vacation home listings stores that currently offer free cancellation policies and 40 travel & events stores that are offering free cancellation policies . You can also view all 40 stores that offer free cancellation policies across all categories.

This user rated Airbnb's free cancellation policies: 5.0
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Rated 4.3 - 28 reviews

About Airbnb

Airbnb is a major vacation home listings company operating the e-commerce site airbnb.com. Airbnb sells its products and services in the vacation home listings vertical, offering discounts and promo codes to its customers infrequently. Airbnb is very well-regarded among shoppers on Knoji, with 28 ratings and an average rating of 4.3 stars. Airbnb scores very highly compared to other brands in the vacation home listings industry, providing 15 e-commerce features to better serve its customers.

Airbnb's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Airbnb offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
International Shipping:
Maybe
It appears that Airbnb may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Airbnb may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Yes
Airbnb accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Yes
Airbnb accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. Read full answer >>
Google Pay:
Yes
Airbnb accepts Google Pay for qualifying orders and customers, according to their Google Pay policies. See policies and program details on their Google Pay support page. Read full answer >>
Discount Policies
Promo Codes:
Yes
Airbnb supports a promo code box on their website. Check the Airbnb promo codes page for the latest coupon codes from Airbnb. Read full answer >>
Military Discounts:
Maybe
It appears that Airbnb may not offer military discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Airbnb may not offer senior discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that Airbnb may not offer price matching currently. Read full answer >>
Black Friday Ad:
Maybe
It appears that Airbnb may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Airbnb may not offer Cyber Monday ad currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Airbnb offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
Airbnb offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Yes
Airbnb offers gift cards and discounted gift cards during special promotional events. Find gift cards for Airbnb. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Customer Reviews:
Maybe
It appears that Airbnb may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Airbnb may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Airbnb may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Airbnb may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Airbnb may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Airbnb may not accept Bread financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Airbnb may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Airbnb offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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